As Fort Hill Natural Gas (FHNGA) expanded their business, the need for a centralized customer support system and the ability to accept online bill payments was a natural evolution. FHNGA is a long time supplier of natural gas in counties throughout South Carolina. They have a proven track record of being a leader in this industry as well as providing excellent customer service and support.

The Issue
Like many public service agencies, FHNGA had an infrastructure that relied on many proprietary legacy servers to perform day-to-day business. One off these, was the infamous AS400. While the AS400 is a testament to long standing reliability, integrating the data on these servers with modern applications proves challenging. Our goal was to design a customer service account management application for the Internet that utilized a legacy system built on the AS400.